IT PRODUCT ANALYST

Flint Hills Resources

September 2021 – Present

• Utilize knowledge of IT Products to execute on defined risk mitigation strategies, including creation of test automation scripts, execution of test cases, and application regression testing.

• Deploy new applications through the setup and configuration of application, web, and database servers.

• Act as Project Coordinator on Enterprise-Wide Projects, coordinating execution of project deliverables by other IT capabilities, including Project Management, Software Engineering, and Data.

BUSINESS SYSTEMS ANALYST II

Flint Hills Resources

August 2018 – August 2021

• Acted as Project Manager for Small Capability projects, managing groups of Business Systems Analysts, Software Developers, IT Architects, Database Administrators, and Business Subject Matter Experts.

• Organized roadmaps and strategic plans for all applications within the Operator Mobility workspace, ensuring that capabilities employed provided workers with the toolsets needed to create the greatest value.

• Operated in an Agile environment, ensuring that value producing projects were delivered in a timely and efficient manner to the requirements and specifications requested by business users.

• Developed Decision Making Framework documents, Project Execution Plans, and Scope Definitions.

BUSINESS SYSTEMS ANALYST I

Flint Hills Resources

June 2017 – July 2018

• Supported 200+ software applications utilizing knowledge gained from undergraduate courses and on the job experience, to assist daily in technology maintenance and upkeep.

• Operated within the Environmental, Health, and Safety space of application support requiring confidentiality regarding sensitive employee information.

• Implemented new procedures and methods to increase team productivity and buydown on support.

• Demonstrated employee relations skills while working on a fast paced, Agile team.

• Acted as SharePoint Assistant Admin, helping to maintain the FHR IT website to ensure necessary legal hold and compliance documents were available whenever needed.

• Experienced working with applications used industry wide such as PI, CAPSALL, Aspen, OHM, Everbridge, and OnGuard.